Archive for category interruptions
Fellow Mason Grad Student To Speak at SXSW
Posted by jasonwong in driving, interruptions on February 15th, 2009
“SXSW Interactive is about what is happening now, and what’s happening now is different than what was happening a year ago… An amorphous name for an amorphous concept.” John Gruber, daringfireball.net

SXSW is kind of a hipster conference, full of snark and people that wear black-rimmed glasses. But, at the same time, there are some interesting panels. Such as the one entitled My Car Is Talking But What’s it Saying?
We call it the 60 MPH User Interface. Challenges abound in designing multi-modal voice and touch interactive user experiences in the car, for directions, traffic, information and communication. Come learn guiding design principles, see examples from today and talk about the experience of tomorrow.
The best part about that particular panel is that fellow graduate student David Kidd is speaking on the panel. He’s been doing work with his advisor and other graduate students about Microsoft Sync, which is the voice control system for new GM vehicles. There are some interesting challenges with the system, and I’m sure David will bring a very interesting academic human factors perspective to the panel.
Additionally, there are lots of other panels at SXSW as well! Including UR Blog Sux and Print is Dead featuring such luminaries as Ben Huh from I CAN HAS CHEEZBURGER?

Modern-day luminaries! A fellow Mason grad student and the lolcats guy. Brilliant!
Cognitive Psychology: The Early Years.
Posted by jasonwong in attention, driving, interruptions on March 30th, 2008
It’s 1967, and you want to study the difficult task of driving. But you don’t have fancy simulators or computer screens. Instead, you have a real car and some engineering knowledge. What do you do? Go full scale and run an experiment that periodically obstructs your view of the road ON THE HIGHWAY:
Thanks to Matt Peterson and http://www.cogsci.rpi.edu/cogworks/?view=modules.misc.senders for this!
More is not always better!
Posted by jasonwong in clutter, good design, interruptions on January 9th, 2008
Microsoft Office has been accused of bloat for many years now, and Microsoft Word has been no exception to this criticism. To some extent, this is unavoidable: Word needs to be such a general-purpose product that you have to cram it full of features in order to get as many people to use it as possible. Of course, each of those users only needs a subset of those features. I use the Word Count feature when I’m writing a manuscript for a journal that has a strict word count, but most users have no need for it. For creative writers, a majority of the features in Word are useless – tables, graphs, even fonts – are unnecessary and clutter up the creative process.
Steven Poole has written an excellent blog post about his history with electronic writing and promotes a program called WriteRoom that does away with all the distractions and interruptions that Word and computers in general provide. Writing suddenly looks like paper again with WriteRoom:
This application would likely drive me crazy, as I often need PDFs and spreadsheets open as I write my scientific manuscripts. But for those that just need to write, the distraction-less interface of WriteRoom is likely as close as you can get to computerized perfection.
Research from GMU’s Arch Lab featured on local news
Posted by jasonwong in arch lab, driving, interruptions, news on November 10th, 2007
Here’s a link to a news story done by the local Fox station for their nightly news. They explore how research done by professors and fellow graduate students in the human factors program improves transportation safety by understanding flying and driving performance in the face of interruptions.
The link should work with Firefox and Internet Explorer (no Safari) – the usability of this site could DEFINITELY use some work.
Great New York Times article on Social Robots
Posted by jasonwong in interruptions, robots, social on July 29th, 2007
Robots have long been a sci-fi favorite, but the robots we traditionally think about have been a failure. Sure, we have robots that can search through debris and do incredibly dangerous or tedious jobs that humans don’t want to do. This is good for humanity, but this is not the general-purpose robot we all think of. The word robot was coined in 1942 (Wikipedia), but what robots do we have in general use today? We have the
Well, there’s been a new push in robotics recently to develop so-called “Social Robots.” They do not take care of us – instead, we interact and take care of them. These robots are not a one-way butler or maid. Instead, we interact with them, and then we develop an affinity for them. They may not be able to go grocery shopping for us, but the can still act on our behalf.
I’ve mentioned how detrimental interruptions are to our workflow before, and researchers are working on metric to determine how engrossed we are with our work – keypresses or mouse clicks/minute, eyetracking, etc. I personally would be disconcerted if my Mac’s built-in camera was watching me to determine if I was busy. However, a little desk trinket that appears to be a cute toy could easily earn a place on my desk and also monitor my keypress rate and even my eye movements. If it were squishy, yellow and adorable (see video below), I’d be more likely to adopt such a monitoring technology. This is all about tapping into some kind of social need. Instead of trying to get robots to mimic our cognition, we use our understanding of the human psyche to build robots that we want to interact with. It’s a fascinating example of understanding how humans function and designing a system around that.
The New York Times has a great article about this new field, which you can read about here. Or, if the link goes away, you can read a PDF here.
So who in the world cares about social robots? They certainly can’t do your laundry, wash your dishes, or walk your dog. But these social robots hit some intrinsic need. Perhaps, a need…. to dance:

